Please allow up to 3 – 4 weeks booking time, a collection date will be provided to you after we receive your booking request. If you do not receive a booking confirmation within 24 hours, please contact us 8347 5111. Items must be placed on kerbside no earlier than 24 hours prior to the booked collection date.
You are entitled to up to 2 cubic metres (2m long x 1m wide x 1m high), the equivalent of a standard trailer load. Please check the Hard Waste information page for what items will and will not be accepted.
Please note that mattress and ensemble bases must be booked separately for recycling.
Need to cancel or change your booking?
If the booking needs to be cancelled or changed, you must contact East Waste by email firstname.lastname@example.org or phone 8347 5111 no later than 2 full business days prior to your scheduled collection date.
If no notice is received the booking will count as 1 collection toward the annual allowance and you will forfeit any fees paid.
If your items are not presented for collection by 6am on the day of your scheduled collection, this will still be counted as a collection and you will forfeit any fees paid.